Privacy Policy

KREMBI INFORMATION AND TECHNOLOGY INC. As (“KREMBI”), we attach importance to the protection and confidentiality of the information of our users (“User”) who benefit from our services. This Privacy Policy (“Policy”) aims to inform users about how KREMBI uses the information it collects, the responsibilities of users and KREMBI's rules regarding the protection of confidential information.

1. Information We Collect
In case you benefit from KREMBI services, certain information is collected for other processes such as making your membership registration, supplying you with the products/services you have requested, and making payments. Users provide their information to KREMBI when they want to make a reservation, convey their requests, suggestions and complaints to KREMBI or for other reasons. In this case, certain information of users such as name-surname, address, contact information, payment information, request, suggestion and complaint information is collected.

2. Our Purposes for Using the Information
KREMBI uses the information it collects about users mainly for the following purposes: To provide services to users, To communicate with users, to finalize users' requests and complaints, Carrying out financial and accounting processes related to payments, To promote our services; executing advertising and campaign processes, To improve/develop our products and services based on user feedback, To customize our services according to users' preferences, usage habits and interests, To identify and fix systemic problems in the environments in which we offer our services; to carry out information security processes, To measure user experiences through cookie technologies/cookies, to improve the performance of the environments in which we offer our services. The purposes stated in this section refer to the general usage purposes of the information collected about the Users. For information about KREMBI's purposes of processing Users' personal data and other matters regarding the processing of personal data, please review the Personal Data Protection Policy.

3. Transfer of Your Information to Third Parties
The information you provide to KREMBI may be transferred to third parties in order to achieve the above-mentioned purposes (for example, your information may need to be shared with the company providing service in this regard in order to receive technical support service). In this context, your information may be shared with our business partners and suppliers that receive support within the scope of product/service supply. However, when we are requested to share your information in order to fulfill our legal obligations, your information may also be shared with authorized persons, institutions and organizations. The information provided by the users will not be transferred to third parties, except for the purposes specified in the texts presented to the users and the conditions necessary for the provision of the service.

KREMBI uses stripe payments. which requires information about your phone number and apps installed on the device in order to ensure secure and successful payment.

4. Storage and Protection of Your Information
Your information is retained for as long as required by the purpose for which we collected the information. If a special period is stipulated in the legislation for us to keep your information, compliance with this period is ensured. KREMBI takes the necessary technical and administrative measures to protect the systems, servers and databases where your information is stored against data security threats (cyber attack, hash, etc.). Payment infrastructure is provided by İyzico (İyzi Payment and Electronic Money Services Inc.). The user accepts that all responsibility for the security and storage of the system access tools (username, password, etc.) he uses in order to benefit from the services offered by KREMBI belongs to him completely.

5. Accuracy and Timeliness of Your Information
The accuracy and timeliness of the information provided by the users is the responsibility of the users. Your information must be transmitted to us in a truthful manner and updated in case of a change in your information. You can update the information you have shared with KREMBI at any time by logging into your User account via KREMBI's Mobile Application or our website at When you provide information to KREMBI on behalf of someone else, you undertake that this information is correct and that you have the right/authorization to share the information with KREMBI.

6. Referrals to Third Parties
KREMBI provides referrals to third party Service Providers not operated by KREMBI. During your visit to any of the related links, you are subject to the privacy policies and terms of use of the third party you are visiting. KERMBI is not responsible for the policies and practices of such third parties.

7. Changes to the Mobile Application, Website and This Policy
KREMBI reserves the right to change, suspend or cease the use of services, information, images and other elements without prior notice. KREMBI reserves the right to make changes and updates on this Privacy Policy. It is the user's responsibility to follow the current version of the Privacy Policy. They will enter into force from the moment the current version of the Privacy Policy is announced on the Mobile Application or Website. If you do not accept the current versions, you should not use KREMBI services.

8. Responsibility
KREMBI is not responsible for any direct or indirect damages and expenses that may arise as a result of any errors, interruptions, delays, viruses, line and/or system failures that may occur during the provision of our services in the electronic environment. Last Update Date: 04/09/2022